Since this problem i had the laptop sit around for over a month, would that change anything? Thanks for leaving your feedback! It can also be overheating, bad memory, and other possibilities. I’m so glad to know that it worked for you! My acer 5720 will only run fine on AC only with battery removed but as soon as I insert the battery with the AC connected still it will boot for about 3 seconds and then shut down, If I insert the battery once its running on AC and loaded to windows It shuts down immediately. The opinions expressed on Acer Community are the personal opinions of the authors, not of Acer. Lisa. When I tried turning it on this morning, the light on the power button would come on, but the screen would remain black. You can refer to your user manual or the Internet for info on checking that. easily restore your data to 100%. Laptop battery issue. Any ideas? Also that no one else where would know more than he did. What can be the problem . It’s your Other hardware–such as the CPU, video card, etc could be bad. Also, do you recall the last thing you did on the computer before this started happening? I got a problem with my Acer Ethos 8951G series. Excellent one.i had the same problem with my lappy,i followed all the steps hoping that it will be solved without taking it back to service centre but no luck .can u help in identifying the problem,i giving the details below. Little light on the left of the 3 at the bottom flashes 5 times when you press the on button but thats it. I have an Acer Aspire 5750 series model number: P5WE0 (that’s a zero at the end). Also, in my previous attempts I didn’t wait very long before trying to start the computer again. When I plug in the power for a certain of time, the power button will blink red and discharge the battery until 0%. Hard drives spinning (sound) When I waited I could here the sound of the fan periodically, just for a few seconds, but there was no boot up (or further boot up sound, nor beeps). Thank you for this information. May want to have it checked out at a shop because it will be hard to troubleshoot without actually seeing it. Hi there i own an Acer Aspire 5560g my problem is one day last month i went to startup and it just didn’t i tried again several times and it booted and ran perfectly the for a few days after it booted fine and last week failing to boot again i spend about 15-20 mins just trying boot and it usually does but not today i have tried discharging any static from other guides but never left it for 20 mins or unplugged power supply am trying that now, i cannot remember when but since the boot problem i cannot put the laptop to sleep for more than say 5 mins, i had a bsod 3 times each time SYSTEM_SERVICE_EXEPTION and it mentioned something about not receiving info from a clock (sorry for being vague) any idea what the problem may be? Questions or comments, please feel free to leave them below! If you can’t get the computer to power up regardless of how long the battery/adapter is removed, you may want to get it checked out for motherboard Would you have any idea what could be wrong with it? “, You are inside the right place! work you could have a more complicated hardware issue that will need physical inspection. When I unplugg the charger this doesn’t happen. Also the adapter has a strange noise when it’s plugged in. lol, I’m so glad it worked for you!! We tried the 45sec method but it still won’t turn on. Excellent blog by the way. What might be the problem of my laptop? to get all You could also take it to a tech or a shop and have them replace the battery for you. Every time it is taking 5 minutes or 10 minutes to start.Can u help me please. I have an Acer Aspire 5750 series model number: P5WE0 (that’s a zero at the end). I have been having problems with my acer for ages, it is old and running out of hard disk space ! But troubleshoot these tips first and let us I do normally leave it plugged in and charging most of the time, has that caused the problem? Do you have an Acer laptop that won’t turn on at all, or at least from time to time? Get into Windows if you can, and go to Computer/My Computer. Enter your email address to subscribe to this blog and receive notifications of new posts by email. 2.) Thank you for your time. Next, choose the Tools tab. Another possibility, is your battery is needed in order for your computer to power up with the power cord attached. Sorry for the delay in getting back to you. Hello, I have an Acer laptop Travelmate TM2480 for 2 years now. Your #1 source for "do-it-yourself" computer and technology tips; by TekTime IT Consulting of Rancho Cucamonga, California! I tired following your steps but no success Do you hear any fans spinning? Tried powering it on via the power cord only- still nothing. I was surfing the web using just the battery supply (no A/C adapter plugged in) and the computer just turned off suddenly with no error messages or warnings. Thank you very much. I turn on my acer laptop all the power lights are on like normal but the screen is like black with faint lines that keep moving but it’s barely visible. I am wondering should I try this fix again or is it something else. Allow the laptop to sit for 20 minutes at least (sometimes it will power on immediately after performing #4, but in worse cases this is encouraged). no luck. Is that very bad news? One thing I would assume off-the-top is your DC jack needs replacing. The. It will charge perfectly fine, just won’t turn on. BIOS reads. If i take the battery out and a/c plugged in it doesnt do anything. I followed your step by step instructions and my acer is now working again, yippeeeee!!! Could be several things, including bad memory, bad CPU, bad motherboard, overheating and others. 3.) Such as: 1.) PS. It worked! First, try restarting the computer and immediately pressing “F8” after it boots up. A bad AC adapter is a common reason why tablets and laptops won't turn on at all. Start there and then post back if you need more help! i have an acer7736z4088, 17″. Investigate your power supply. Then, if your drive is wiped out during repair you can If not…yes, you might have a problem with the computer If it powers up, replace your adapter. The power button lit up. i have the same problem, my acer aspire 5732z just doesnt turn on… i tried the steps above and still no luck.. what should i do? Help! The laptop is non-responsive. Omg i just look up how to fix it came across your post followed your steps and it worked like a charm thanks. I never know how people find out these secretive solutions (45 seconds, and then 20 minute wait? I am having the same problem with my Acer aspire timelinex 3830tg. Try turning on your laptop Spilled Water on Laptop Won’t Turn On, this is a very complaint. Any idea? it does not work at all without being plugged in. Model: Acer Aspire V5-431 - Acer Aspire V5 6.) Can anyone help me out solving this problem. I was on the computer and it for no reason just completely shut off. It just stopped turning on and charging Was the problem addressed/fixed yet? Not very good for an 18 month old laptop which is unfortunately 6 months out of warranty !! At first it turn on but after a few minute it turn off. Thanks for commenting sure, I can help you. If not, that could be the problem also. I have two Acer Aspire 5534 laptops and they both, no more then two days apart, stopped charging. Hi, I’m still having problems with my acer after following the steps above. ( Log Out /  If that doesnt help, do the reverse and see what happens. If not, chances are the DC jack is bad and needs to be replaced, or the motherboard is bad. Cheers harry, The same thing happen to me. Part 1: Common Dell Laptop Won't Turn On Issues. Reassemble Your Laptop and Hope for the Best7. If your HP laptop won’t turn on you might still be able to get your laptop working in safe mode [6]. Grateful of any help Ruben. then i unplug the adapter and plug it in again then the light in my adapter is turn back on. My laptop doesn’t seem to work when I chose the “start windows normally” option or only shows a black screen with words on the outline of the screen when I choose any of the safe mode options. It cycles on and off until I remove the battery. I have tried removing battery just using power cord, pressing power button for 45 seconds. 4.) . Nothing broken, never dropped. Seems it still recognizes the speakers because i hear the noises through the speakers. I have an acer aspire a couple years old..it has been working fine until a couple of days ago when it just wouldn’t turn on…i kept trying and eventually it turned on and then off again. When the power button starts to blink, i have to unplug and plug the power cord but it only last for awhile. Welcome Forum, or learn about our , Thanks it worked at least it’s on , and now I can a system restore , cheers . last night when i put the adapter to charge my laptop it just turn off immediately i heard a short beep and my sister took the battery and unplug it and tried to turn it but still doesn’t work. I have tried the above solution but it does not work, whenever I plug the charger in, the charge indicator light comes on and than I press the power button and it goes away do you know what the problem could be? I need to actually take the charger and batter out. I am having the same problem as other folks here. Sometimes when I turn it on, the screen remains black, but I can hear windows starting on the background…..I need to force it off a couple times, and then it starts correctly……When the screen is black, if I press the FN + changescreen keys, the screen flicks for a second, but remains blank…im not sure what the problem is, I cant find information on the web either…..can you help me please? Thank you for the comments and thanks for visiting! Looking for helpful information about what I might be able to to do for my Acer Aspire 7736Z-4088 laptop. Thanks! Feel free to respond if you need more help! I got it running, it took another two attempts though, and what might’ve done the trick was to discharge the battery before fully recharging it. Are you seeing anything on your screen before it shuts off? It could be as simple as a lose wire, or it could be a bad inverter or even screen.. So, what are the rules of this place? I wasn't doing anything that RAM intensive. Normally I just use the ac adapter so I put my battery in and still no dice. When your laptop shuts down after three seconds, The screen is totally black. See any problems with the charging hole area i don’t know what to call it (a jack?) I doubt I will ever buy an Acer product again if this is the longevity I can expect from their products. Make sure your battery isn’t completely dead. Thanks for commenting. Get social and introduce yourself suddenly my laptop is turning off itself.. and the light in my adapter is turning off too, I just thought the battery is fully charged. The screen was completely black. Turn it on and all should be good. HI, I have a problrm with my Acer Aspire, it only work on battery. in the post you read, but wait at least an hour after removing the battery/unplugging power, to reconnect everything and start it back up. This morning when I tried to turn it on, it would not. damage. The blue light/ light bulb comes on, i can hear the hard drive spinning, cd/dvd/ drives but the screen does not turn on. Do you have any solution for this? I have tried taking the power cord and battery out holding the power button for 45 seconds and pressing the power button over and over again for a further 45 seconds then waiting 20 mins and putting the battery and power cord back in, turned it on and still stays the same… What should I do! Firefox Not Responding? Thank you soo much. today the same problem has cropped up,only this time the process doesnt seem to work now. 1.) Did you have Geek Squad check your DC jack in your computer? If it doesn’t power up, it’s your DC jack. Could you please tell me why? —, Try the adapter swap and post back for more help. Help me! There are no beeps, fans, or noises. Help My computer wont start properly! My Acer Aspire 5750 (about 3 months old) was working perfectly until this morning. Powered it off, but when i powered it back on it would not come in. Hello, I’m using a Compaq CQ40 laptop. All hail Jarvis. I left my laptop for a few mins and when I came back the screen was black. The reason can be as follows. Spooky/. Hi Kelly, “problem” phase. kind of scraping sound? It’s difficult to tell exactly what’s causing your problem, but it could be the hard drive. its not used regularly and is kept in a protective bag so cant understand there being any internal damage. Causes For which Acer Laptop Not Turning On. That I should just replace the mother broad.” They didn’t check anything, he said jack didn’t appear to be damaged. That may work but I find pulling the battery can u help?? Is the noise loud..like a fan whirring? Normally I just use the ac adapter so I put my battery in and still no dice. CMOS batteries hold the ROM’s info, thus allowing your computer to bootup and “remember” it’s settings, which include the time and date. This happend earlier today but at that time, I simply unplugged the battery and let it rest for 15 minutes and it started with no problem. that worked for me too! I dont know what problem is? Do you notice a very faint image or text? Again. mine is acer 5738, it shut down suddenly (probably because overheating) and won’t turn back on.. i thought it’s finally time to say goodbye to my beloved laptop but i found this blog, tried your method, and it WORKED!! It sounds like there could be a hardware issue going on. Any beep codes, If you provide more info we can assist you in narrowing down the culprit. Also, the screen never powers on ( tried to plug an external monitor and it has no signal). Dec 22, 2012 #1 I know my first mistake was purchasing an Acer. Assuming your battery still works, continue on…. Any thoughts or comments would be greatly appreciated. Yes, It Appears To Be Down For The Count! shop or tech. The power light will come on and I can hear the harddrive spinning but the screen stays black. Next put the battery back in and plug in the power cord. whatever I NEED MY COMPUTER WORKING!! i have an acer aspire one and it turn on to a black screen with a blinking cursor that’s all it does what can i do? If the problem persists it may need a physical inspection. Hope you can help. Is this a symptom of a bad battery or is it shorting somewhere do you think. or just the outlet were i insert my power chord? The individual I spoke with informed me that he had never “heard of this problem before; that he believed me but what I was saying didn’t add-up. Hardware problem. The funny thing is when the laptop is on off mode and only power cord input without battery, it still blinks red after a cetain period of time. Hi my acer aspire 3680 wont turn on at all and the only light that goes on is the charging light when plugged in. You can also reboot the tablet or rest your back up to when the tablet charged without problems. Since you mentioned a clock, chances are your CMOS battery could be very low. The light bulb light lit up also. , Hi I have a similar problem to this. When I press the power button of my Acer Aspire 4535 the power light turns on and I hear the drivers (but just for a ltitle while). Good job! Perhaps I can help you troubleshoot the issue using other methods. By signing up, I accept the terms of the Acer Privacy Policy. Screen stays black the whole time. Press the power button and the laptop doesn’t even respond at all. i already tried above solution but no luck btw thanks for that info! but after that my netbook won’t turn on if i leave it shutdown for like 2 minutes, i have to take out battery and then re insert the battery and then it will work fine, but it happens again and again, but if i keep the power pluggd in, then works fine, Battery has been getting bad so we left it on charge when using at all times. If your Acer Laptop Won’t Turn on Black Screen then here is the fix to your Acer Laptop screen goes black but still running problem. Hi….I have a problem with a Netbook Acer One D150-1920…. You’re welcome! Thanks for the info !! Fill in your details below or click an icon to log in: You are commenting using your WordPress.com account. If that doesn’t *When you turn on your computer, shine a flashlight onto the screen. I tried ur post info, i don’t know if i do it correctly, but it doesn’t work.. Could you explain a little more about what is going on with your There are no lights on and no response when I press the power button. Looking forward to any aid thanks. Is it a motherboard issue? AC and no battery my Acer Aspire 4720z boots fine but when I put the battery in it dies after three seconds and the screen flashes bright to dim a couple times before it shuts off. I can hear the fan turning on and then it just stops and turns off again. Thanks a ton!!!! I tried to power it on, but I got the power led on, i can hear the fan, but the HDD light beeps as if the hdd has trouble turning on and there is a soft click every second. Have you tried testing a different power adapter to see if the problem remains? I noticed that after I turned it off today the fan was still working. Sounds like you are having problems with overheating, since you hear noise. i have also cleaned all the dust from the fan, checked the motherboard, but nothing seems burn or weird.. Heeeelp. Since this has taken place I have just been storing it until I can afford to fix it. I was starting to think I was going to have to jump up and down on one foot while holding an uncooked egg on a spoon between my teeth but luckily your steps saved the day! I tried turning it off and on a few times manually (just pressing and holding the main on/off button) and it was the same thing. ), thanks for the reply. When I try to turn my acer on I either get a black screen (though it sounds like the computer is working), or I make it past the acer start up screen and end on a black screen with a white “-” in the top left corner. . At first thought I would assume it’s the motherboard. That problem sounds like it could be a bad battery, or it could be a grounding or shorting issue as I did all that you said to, but it still isn’t turning on. , My acer aspire laptop cant turn on but when i remove the cover it turns on but when i close it, it wont turn on. the screen stays completely black (as when it is turned off). Next, unplug the power adapter from the wall AND from the computer .When your Acer laptop doesn’t power up the problem could be worsened by leaving it plugged in. When it began to load, did it show the black screen/cursor BEFORE the Windows logo? You could borrow an AC adapter that you know works properly, and see if you get power. What’s the problem?! , After using my laptop when i tried to turn it on again i experience only a single flash on its power led it turns out that maybe it is due to my low battery, when i tried plugging the chord the battery led light turn on and seems it is charging first it is colored orange about an hour or more it turns green so basically it is fully charge i think but when i turn it on it just flash 1 time but when i tried removing the battery and use just the power chord i didnt detect any current no led lights and it wont turn on.

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